Food and Beverage Supervisor (PT)

The Food and Beverage Supervisor is responsible for successful management of Spooky Nook Sports concession operations.

The pay range for this position is between $17-18/hour.

Benefits

Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest focused team members that make kindness contagious and help others succeed.

As a Part-Time team member of the Nook, you will enjoy:

• Free individual membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
• 1.5x your hourly rate of pay for holiday hours worked
• 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
• 35% off all Nook apparel
• Discounts on birthday parties, personal training, event space rental, and more!
• Discounts at participating local restaurants and businesses

Essential Job Functions:

• Maintain ongoing development and training of other Food and Beverage associates to contribute toward the growth of the Company.
• Maintain positive working relations between Food and Beverage and all other departments.
• Assist in preparing & set up of the concession areas for specific programs, sports events, or showcases.
• Facilitate cash, staffing, setup, and equipment needs.
• Communicate properly and effectively with the guest, associates and managers regarding any operational challenges and opportunities to better enhance the overall guest’s experience.
• Follow and update concessions area SOPs.
• Manage employee breaks in compliance with wage and hour laws
• Communicate necessary information to hourly staff.
• Process all point of sale transactions promptly and within company guidelines and troubleshoot POS systems if errors occur.
• Supervise and coordinate activities of all Food & Beverage employees engaged in providing meals and/or beverages to patrons and employees.
• Assist in conducting monthly physical inventory as requested by management.
• Ensure food preparation and display food is appealing to the eye and replenished as needed.
• Follow WLD (Wrap, Label and Date) procedures for all food products and return to designated areas. Practice FIFO (first in first out) on all products. Utilize cooler products that are WLD first before opening new products.
• Oversee Food Service Leads & Attendants during shift.
• Assure exceptional guest service to all patrons by communicating in a pleasant, friendly, and professional manner at all times.
• All other duties as assigned.