Food and Beverage Supervisor
Posted
LOCK 11
Q CASINO + RESORT
Food & Beverage Supervisor
BASIC FUNCTION
Oversee the operation of the Food and Beverage to ensure that it is run smoothly and efficiently in order to provide customer satisfaction.
ORGANIZATIONAL RELATIONSHIPS
- Reports to:
- Food and Beverage Director
- Food and Beverage Manager
- Supervises:
- Hosts/Hostesses
- Bussers
- Food Servers
- Cocktail Servers
- Barbacks
- Deli Staff
- Other Staff as needed
SPECIFIC DUTIES AND RESPONSIBILITIES
- Open, supervise, and close department as needed.
- Supervise and check out staff members.
- Verify and balance all employee paperwork.
- Instruct and assist employees with job duties.
- Assign, check and monitor work schedules.
- Assist in setting up meetings and parties.
- Ensure rotation of stock items to avoid expiration date.
- Compile monthly inventory.
- Order supplies as needed.
- Train new staff members.
- Know the function of all areas in Food and Beverage.
- Know POS reports and how to balance to Micros end of shifts.
- Track tips for staff.
- Other tasks as assigned.
EDUCATION, TRAINING AND EXPERIENCE
- 2 years business degree or equivalent experience.
- Prior supervisory or management experience helpful.
STANDARDS OF PERFORMANCE
- Good oral communication skills.
- Good written communication skills.
- Good customer service skills.
- Ability to motivate others.
- Completion of State approved sanitation course.
MENTAL AND PHYSICAL REQUIREMENTS
- Heavy work, ability to move up to 100 lbs.
- Standing and walking for long periods of time.
WORKING ENVIRONMENT AND CONDITIONS
- Loud noise levels (slot machines)
- This position is exposed to cigarette smoke.
- This position occasionally has outside activities, therefore, has exposure to weather conditions.
EQUIPMENT AND TOOLS
- General office equipment including, but not limited to:
- POS/printers/touchscreens
- Computer
- Copy machine.
- Coffee machines
- Calculator
- Credit card machine
- Phones
- Wrenches
- Hand carts
- Beer kegs and CO2 cylinders
- Other