Food and Beverage Supervisor The Herbarium

• Guest Service Management:

  • Ensure a welcoming friendly and professional atmosphere in the Lobby Lounge.

  • Address and resolve guest complaints concerns and special requests promptly.

  • Maintain high service standards to exceed guest expectations.

  • Coordinate with other departments (e.g. kitchen housekeeping) to fulfill guest needs.

• Team Supervision:

  • Assist in managing lounge staff including waitstaff bartenders and hosts.

  • Train mentor and provide feedback to team members to enhance performance.

  • Assign and review daily duties ensuring adequate staff coverage during peak hours.

  • Conduct performance appraisals and assist with hiring processes as needed.

• Operational Efficiency:

  • Oversee daily operations ensuring the lounge is clean well-stocked and organized.

  • Monitor inventory of beverages food items and supplies; place orders as required.

  • Ensure that health safety and hygiene standards are met at all times.

  • Monitor the use of equipment and the cleanliness of the lounge ensuring it meets brand standards.

Qualifications :

• You have 1-2 year of management experience in restaurants
• You have superior verbal and written communication skills
• You demonstrate extreme organization and attention to detail in a fast paced environment
• Strong organizational skills with the ability to manage a large and variable work load ensuring timely and accurate completion of assigned work
• Available weekends evenings and holidays as needed
• Legally eligible to work in Canada

Remote Work :

No

Employment Type :

Full-time

Key Skills
Asset Management,Data Management,Fire,Jboss,Accounts Payable,Application Support
Experience: years
Vacancy: 1