Food and Beverage Support Associate (Seasonal) | Hotel Zoso

Food and Beverage Support Associate (Seasonal) | Hotel Zoso

Let’s start off with the most important part - what’s in it for you:
The Perks
*Eligibility of perks is dependent upon job status

Hourly Pay Range: $18.00
Tip/Tip Pooling Eligible
Get Paid Daily (Make any day payday)
Paid Time off & Holiday Pay (Because Balance Matters)
Benefits - Medical, Dental, Vision, Disability, 401K
HSA/FSA Plans -with employer contribution
Values Based Culture (#OMGLIFE)
Culture Add (Creating Space for Fresh Perspectives)
Referral Bonus (Get Paid to Recruit)
Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
Employee Assistance Program
“Columbia Cares” Volunteer Opportunities
Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to You:
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive—and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team, and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive, lasting impression on everyone we meet.
What Success Looks Like:
Your Impact

Supports servers, bartenders, and managers with a variety of tasks to keep food and beverage operations running smoothly.
Transports food from the kitchen to the dining area safely, accurately, and efficiently.
Checks orders against corresponding tickets to ensure accuracy and confirms any special requests or modifications before delivery.
Delivers food and beverage items promptly and ensures attractive, consistent presentation.
Clears used dishes and glassware from tables and transports them to the appropriate dish area.
Cleans, sanitizes, and resets tables efficiently between guest visits.
Assists with table service, including refilling water, bread, condiments, and other guest needs.
Sets up, restocks, maintains, cleans, and breaks down bar and dining areas.
Maintains appropriate stock levels of glassware, ice, garnishes, napkins, silverware, condiments, and other service supplies.
Restocks food, beverage, cleaning, and service items as needed.
Maintains cleanliness and organization in the kitchen and ensures cleaning supplies are stored safely and appropriately.
Removes trash and recycling and transports them to the appropriate receptacles.
Keeps dining areas, bar areas, floors, chairs, service stations, and other assigned work areas clean and organized.
Assists with banquet setup, including arranging tables, chairs, linens, place settings, equipment, and service supplies.
Assists with opening and closing procedures, including setting up, cleaning, restocking, and organizing service areas.
Provides timely and courteous follow-through on guest and team member requests.
Communicates guest requests, dietary needs, and service concerns promptly to the appropriate team member.
Supports the food and beverage team during peak service periods to maintain an efficient workflow.
Handles dishes, glassware, trays, equipment, and supplies safely and according to established procedures.
Follows standards for guest interactions, personal grooming, sanitation, food handling, and workplace safety.
Complies with applicable laws and regulations regarding the service and consumption of alcohol.
Reports unsafe conditions or equipment concerns immediately and uses equipment only as intended.
Completes other duties as assigned to support the operation.

What You Bring

Previous food service or customer service experience preferred.
Riverside County Food Handler Certificate required upon hire. If not currently certified, the company will cover the certification fee and provide paid time to complete the training.
Current Responsible Alcohol Service certification when required for assigned duties.If not currently certified, the company will cover the certification fee and provide paid time to complete the training.
Must meet the legal minimum age requirement when assigned to duties involving alcoholic beverages.
Ability to work collaboratively and respond promptly to direction from servers, bartenders, supervisors, and managers.
Ability to multitask and remain organized in a fast-paced environment.
Ability to carry trays containing food, dishes, glassware, or beverages safely.
Ability to transport up to 30 pounds and remain in continuous motion throughout the shift.
Working knowledge of bar equipment, beverage service, and applicable liquor laws preferred for bar-support assignments.

Don’t meet every single requirement? At Columbia Hospitality, we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be the right candidate for this or another role.