Food and Beverage Team Member
- Welcoming the guests to our F&B outlets & providing efficient, friendly, and professional service
- Conveying the hotel's image through his/her attitude, professionalism and excellent grooming standards
- Communicating proficiently in English (spoken and written) with guests
- Good knowledge of our products
- Take responsibility for your designated section and station
- Ensuring that the F&B area remains well stocked at all times
- Receiving and processing customers’ payments
- Making sure ingredient labels are visible in all stations
- Maintaining hygienic food service techniques during service
- Cleaning and sanitizing tables
- Taking a positive problem-solving approach to guest problems and concerns
- Actively selling and promoting hotel facilities and services
**Required Qualifications:**
- High school diploma or equivalent
- Strong communication skills (verbal and written)
- Customer service mindset with a commitment to guest satisfaction
- Ability to work in a fast-paced, team-oriented environment
- Basic mathematical skills for handling payments and transactions
- Knowledge of food safety and hygiene standards
**Preferred Qualifications:**
- Relevant food and beverage service experience or training
- Certification in food safety or hospitality service
- Proficiency in point-of-sale (POS) systems
- Multilingual abilities
- Experience in an upscale or hotel dining environment
- Strong attention to detail and organizational skills
- Demonstrated ability to upsell and promote services
WHAT IS IN FOR YOU
- Employee benefit card offering discounted rates in Accor Hotels
- Develop your talent through learning programs
- Friends & Family Rates
- Employee benefit card offering discounted rates at Accor worldwide
- Free and delicious meal breaks on duty
- Complimentary stays in the UK and North Ireland
- 30% food discounts in our restaurants
- Pension Scheme
- Health Insurance
- Cycle-to-work scheme
- Staff Uniforms Provided
- Learning programs through our Academies
- Opportunity to grow within your property and across the world
- Friendly working Environment
Candidates must have the right to work in the UK