Food and Drink Supervisor
Description
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Food and Drink Supervisor, you’re not just overseeing the seamless execution of daily restaurant operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
- Supervise execution of events: Plan, organize and execute various events within our F&D outlets, such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
- Ensure a flawless and smooth setup: Oversee the correct setup of restaurant ensuring linens, silverware, glassware, and chinaware are arranged according to specifications and quality standards
- Collaborate for success: Communicate event specifications, procedures, and updates to relevant teams in Food and Drink
- Manage team performance: Oversee F&D team, including scheduling, supervision, coaching, and recognition
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Your must haves:
- Previous F&D work experience
- Commitment to delivering exceptional customer care & services
- Positive attitude, good communicational skills
- flexibility to respond to a range of different work situations
- ability to work in and with a team
- willingness to develop team members