Food and Nutrition Services Supervisor - Req# 2185051149

About Astria

The Astria Health system, headquartered in the heart of the state of Washington’s wine country in the beautiful Yakima Valley, is the largest non-profit healthcare system based in Eastern Washington. Astria Health is the parent non-profit organization of Astria Sunnyside Hospital and Astria Toppenish Hospital and delivers care throughout the Valley through its Astria Health Hospitals and its Astria Ambulatory Care model focused on delivering the highest level of ambulatory and outpatient care in convenient locations in both the Lower and Upper Yakima Valley. Astria Ambulatory Care is designed to meet the changing lifestyles and diverse needs of those living and working throughout the region.

Across our healthcare network, you will find a dynamic range of meaningful careers and opportunities for growth and safe workplaces. Whether we use our expertise in accounting, human resources, finance, planning, marketing, or our clinical services in any of our operational divisions, our shared passion for providing exceptional healthcare to our communities motivates us to achieve excellence each day. If you share our passion, we want to hear from you.

Our operating principles define how we come together as a team to do our work. They reflect Astria Health’s unique view on what’s important and right - being a leader in providing innovative, exceptional rural healthcare solutions with kindness and dignity. Documenting this core aspect of our culture helps employees make good decisions independently, cultivate trust through accountability, and go beyond the expected. We believe in continuously escalating the bar for talent and performance because we are obsessed with a commitment to excellence and patient care. It also helps candidates consider career opportunities and evaluate whether they will thrive at Astria Health.

Astria Health is seeking a Food and Nutrition Services Supervisor to join our team! This position is located at our Astria Sunnyside Hospital in the Food Service department.

Shift: 8 hour Variable shift - More details will be provided during the interview.

What you get to do!

As the Food and Nutrition Services Supervisor, you will be responsible for coordinating daily food service operations and supervising assigned staff to provide safe, timely, appealing, and cost-effective meals and food services. You will:

• Coordinate daily kitchen, patient meal service, cafeteria, The Daily Dose coffee shop, and approved catering operations. Organize production schedules, assign duties, and monitor food preparation, portioning, tray assembly, delivery, serving, and presentation to ensure quality, timeliness, and reliable customer-focused service. Assist with food preparation, dishwashing, serving, tray delivery, and other operational duties as needed to maintain service continuity.
  
• Ensure patient meals, supplements, special requests, are prepared and delivered according to current orders, approved menus, and established procedures. Promptly clarify discrepancies with nursing staff and the Clinical Nutrition Services Manage. Communicate professionally with clinical staff, patients, families, employees, visitors, vendors, and other departments to address service needs and resolve complaints.
  
• Maintain clean, sanitary, orderly, and safe food preparation, storage, service, dining, and dishwashing areas. Ensure cleaning schedules, sanitation procedures, waste management, laundry-related practices, and environmental hygiene activities follow applicable infection prevention and control guidelines and organizational standards.
  
• Ensure compliance with applicable federal, state, and local regulations, professional standards, and organizational policies related to food service, workplace safety, labor practices, transportation, equipment maintenance, and operations. Monitor staff hygiene, illness reporting, hand hygiene, allergen awareness, and cross-contamination prevention. Maintain complete, accurate, and accessible operational records, logs, inspection reports, and corrective-action documentation; support surveys, audits, and quality reviews and follow through on identified deficiencies.
  
• Assist the Director with staffing plans, recruitment, onboarding, scheduling, work assignments, coverage, and timekeeping to maintain appropriate service levels across assigned operations, including the kitchen, cafeteria, and The Daily Dose coffee shop.
  
• Provide day-to-day direction, coaching, and feedback to assigned staff. Monitor attendance, punctuality, productivity, conduct, and compliance with departmental policies; support performance reviews and corrective action within delegated authority and escalate employee relations concerns as appropriate.
  
• Train staff on approved recipes, production standards, portion control, safe food handling, sanitation, customer service, equipment use, emergency procedures, and required documentation to promote consistent, safe, and efficient operations.
  
• Estimate food and supply needs based on patient census, menu plans, service volume, and historical usage. Place or recommend orders within delegated authority, inspect deliveries for accuracy, quality, quantity, condition, and appropriate temperatures, resolve vendor discrepancies, and maintain accurate inventory records and appropriate stock levels.
  
• Monitor food, supply, labor, and waste trends; support budget monitoring, payroll review, portion control, and cost-containment initiatives as directed by the Director. Use resources responsibly and identify opportunities to improve efficiency and reduce waste.
  
• Ensure equipment and supplies are used and maintained responsibly, report equipment failures and workplace hazards, and coordinate maintenance or repairs through established channels. Support safe, efficient, and uninterrupted operations across all assigned food service areas.
  

• High School Diploma or GED
• 3 to 5 years of coffee shop leadership, food preparation, and/or food service experience, including supervisory or lead responsibilities.
• Current WA Food Handlers Card
• Oral and written fluency in the English language.

Preferred Qualifications and Education.

• Prior experience in a hospital, long-term care, healthcare, or other regulated food service environment.
• Additional food safety training, such as a food protection manager certification.
• Working knowledge of The Joint Commission, Department of Health and CMS Standards.

This position is identified as a non safety-sensitive position, however, impairment while on the job would present a substantial risk of death. As a condition of employment, you will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.