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HOUSTON OAKS VENTURE LP

Open 20d

Food & Beverage Manager

Posted
Discussion

Your responsibilities will include efficient operation of all food and beverage outlets. The F&B Manager ensures the delivery of exceptional guest experience, maintains high standards of quality and service, and leads and develops a team of food and beverage professionals, all aimed at fostering connections and ensuring our team thrives together in a spirit of collaboration and shared purpose.

Essential Duties and Responsibilities:
• Guest Service and Satisfaction:
o Deliver service with care and attention, always prioritizing quality and the well-being of the Members.
o Anticipate member needs and provide personalized attention to enhance their dining experience.
o Monitor member satisfaction and take action to address any issues.
o Build and maintain relationships with members.
• Operational Management:
o Oversee the day-to-day operations of all food and beverage outlets, ensuring smooth and efficient service.
o Coordinate with kitchen staff, servers, bartenders, and others to ensure seamless execution of service.
o Monitor and maintain cleanliness, sanitation, and organization of all F&B areas, adhering to health and safety standards.
o Ensure all staff members are properly trained and adhere to established service standards and procedures.
o Manage reservations, seating arrangements, and guest flow to optimize service and maximize revenue.
o Handle guest inquiries, feedback, and complaints promptly and professionally, striving to exceed expectations.
• Financial Management:
o Manage cost control measures, and expense tracking.
o Monitor and analyze areas for improvement and implement strategies to increase profitability.
o Control inventory levels of food, beverages, and supplies.
o Minimize waste and spoilage through effective inventory management, portion control, and production planning.
o Ensure accurate and timely processing of sales transactions and reconciliation of daily revenue.
• Quality Control:
o Ensure consistent quality and presentation of all food and beverage offerings.
o Monitor guest feedback and industry trends to identify opportunities for menu innovation and improvement.
o Conduct regular quality checks of food and beverage products, service standards, and presentation.
• Compliance and Safety:
o Ensure compliance with all health, safety, and sanitation regulations.
o Maintain a safe working environment for staff and members.
o Adhere to all company policies and procedures.
o Ensure responsible alcohol service practices and compliance with all liquor laws.
• Any other duties, as assigned.

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