Food & Beverage Manager

We are seeking an experienced and motivated Food & Beverage Manager to oversee all aspects of the food & beverage department including banquet, bar, and concession stand service.

Key Responsibilities:

Guest & Event Services

• Tailor weekly food & beverage menus to confirm profitability, seasonality, and alignment with customer preferences
• Develop event-specific food and beverage plans based on event type, anticipated attendance, service locations, staffing needs, menu offerings, equipment, and operational requirements.
• Schedule and supervise food & beverage team to support event requests and department needs
• Oversee service areas during events, ensuring efficient daily operations.
• Maintain a visible, hands-on presence during events and actively assist with operational needs, troubleshooting, staffing, and guest service as needed.
• Create clear guidelines for team members to resolve customer issues, not exceed wait times, and maintain consistent food quality & safety.
• Communicate daily shift goals to focus team member efforts on event and department tasks in order of priority

• Conduct post-event reviews to evaluate sales, staffing, product usage, guest feedback, operational challenges, and opportunities for improvement.

Team Management

• Assist with recruiting, onboarding, and overseeing ongoing training of FT/PT staff as needed for the department to ensure smooth daily operations and consistent service
• Develop staffing plans based on event attendance, operating hours, service locations, and anticipated business volume that meet the Promoter’s request.
• Maintain high standards of food quality, sanitation, and customer service
• Obtain and oversee staff certification requirements

Department Organization

• Monitor cost control through inventory, labor levels, menu planning, and portion control
• Manage department financial performance, including revenue, food and beverage costs, labor costs, inventory, waste, item pricing.
• Review sales, labor, inventory, and other financial reports to identify trends, control costs, and improve department performance.
• Oversee purchasing, product ordering, inventory levels, storage, receiving, and distribution of food, beverage, and operating supplies.
• Evaluate all work orders for food & beverage needs at each event, meet with event promoters when necessary to review event needs, menu choices, special requests, or dietary restrictions
• Align with other departments including Operations, Cleaning, Marketing, Ticketing, and Sponsorships to facilitate superior guest experiences

Supplier Management & Compliance

• Maintain strong vendor and supplier relationships to lower procurement costs, obtain donations of equipment, and secure free training/consulting
• Collaborate with sponsorship manager to obtain trade partnerships for large scale events
• Ensure compliance with local health department standards and liquor laws