Food & Beverage Manager
FOOD & BEVERAGE MANAGER
Waynesborough Country Club, located in Paoli, PA, is seeking an energetic and service-oriented professional with a proven track record in food and beverage operations to join the team as its Food & Beverage Manager. Working closely with the Assistant General Manager, Executive Chef, and Food & Beverage leadership team, the Food & Beverage Manager will oversee the daily front-of-house operation and ensure a consistent, high-quality dining experience for members and guests.
The successful candidate will play a key role in staff development, service execution, and operational oversight across the Club's dining venues. This position is ideal for an individual seeking to further develop their management career within the private club industry while contributing to a culture of hospitality, teamwork, and continuous improvement.
POSITION OVERVIEW
Food & Beverage Operations
- Oversee daily front-of-house operations across all food and beverage outlets, including the Fairway Grille, Pub, Terrace, Pool Snack Bar, and Halfway House.
- Ensure all dining venues are properly staffed, organized, and prepared to deliver exceptional member service.
- Maintain high standards of cleanliness, organization, and presentation throughout all food and beverage facilities.
- Actively supervise dining room operations during lunch, dinner, and special events to ensure service standards are consistently achieved.
- Assist with the execution of club events, banquets, and member functions.
Staff Leadership & Training
- Assist in the recruitment, onboarding, training, and development of front-of-house staff, including servers, bartenders, hosts, food runners, and bussers.
- Conduct orientation and ongoing training programs focused on service standards, menu knowledge, responsible alcohol service, and member engagement.
- Monitor employee performance and provide coaching, feedback, and accountability to ensure consistent execution.
- Lead daily pre-shift meetings to review club events, menu features, member expectations, and service priorities.
- Foster a positive, team-oriented work environment focused on professionalism, hospitality, and continuous improvement.
Member Experience & Service Standards
- Maintain a visible presence throughout dining operations and actively engage with members and guests.
- Ensure service standards and club policies are consistently followed.
- Address member concerns promptly and professionally while working toward positive resolutions.
- Collaborate with the culinary team to ensure effective communication between front-of-house and back-of-house operations.
Administrative & Operational Responsibilities
- Assist with scheduling and labor management to ensure appropriate staffing levels while maintaining labor budgets.
- Maintain POS system accuracy, including menu updates, pricing, and modifier management.
- Monitor side work, opening and closing procedures, and sanitation standards.
- Assist in inventory controls and operational procedures as assigned.
- Ensure compliance with all health, safety, and liquor licensing regulations.
Leadership Team Participation
- Work closely with department heads and serve as a member of the Food & Beverage leadership team.
- Participate in staff meetings and contribute to operational planning initiatives.
- Perform additional duties as assigned to support the overall success of the Club.