Food & Beverage Operations Manager

Please note that this is not an exhaustive list of everything that needs to be done. As F&B Operations Manager, you will be responsible to find new ways to look after the business, guests, and colleagues for Fi'lia and Black Lacquer outlets at Roswyn, A Morgans Originals hotel. Within this, the key responsibilities for this position are:

• Functions as the strategic business leader of the hotel's Food & Beverage service operations for Restaurants, Bars, Room Service, Purchasing, Stewarding where applicable.
• Position monitors the development and implementation of Outlet marketing strategies and verifies implementation of the brand service strategy and brand initiatives.
• The position ensures the Food & Beverage operation meets the brand's target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department.
• Responsible for guiding and developing staff including direct reports.
• Must ensure sanitation and food standards are achieved.
• Provide a single point of leadership for all operational activities in the Food & Beverage operation, and to effectively lead and manage the day-to-day operational activities.
• To support and implement all corporate programmes and promotions guidelines.
• Actively support the development, training, mentoring of team members.
• Manage quality improvement process in areas of customer service and team member satisfaction.
• Demonstrate leadership by example.
• Motivate and build a working environment in which team members are productive and innovative.
• Demonstrate self-confidence, energy, and enthusiasm.
• Represent the hotel in public, community, and meetings using his/her effective public speaking and presentation skills.
• Identify and lead positive public relations and teamwork opportunities.
• Establish, measure, monitor, and evaluate process policies and procedures.
• Use problem solving methodology for decision making and follow up.
• Develop business plan and evaluate business trends to modify strategies.
• Interpret, analyze, and manage budget to meet business objectives.
• Provides constructive coaching and counseling to team members.
• Develop and train department heads to fully understand and effectively perform their job.

Looking for a profile who has experience of more than 2 years in capacity of Restaurant Manager worked in luxury lifestyle hotels of handling more than 1 F&B outlet in a hotel.

Understanding of international standards and expectations of guests to offer impeccable dinning experience.

What’s In It for You

• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
• The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture