Join our Team at the Adobe Clubhouse at the Arizona Biltmore Golf Club!

We are looking for enthusiastic and service-oriented individuals to join our team. Located in Central Phoenix, the Adobe Clubhouse at the Arizona Biltmore Golf Club will offer breakfast, lunch, and dinner in a welcoming golf club atmosphere. We want our members and guests to receive an unforgettable dining experience. In addition to our Restaurant and Market, we will be hosting a variety of banquets and events in creating memorable experiences.

Job Summary

Under general supervision, the Food and Beverage (F&B) Manager will oversee all aspects of the Adobe Bar & Grille’s food and beverage operation during assigned time period, ensuring exceptional service and quality experiences for members and guests. This is a hands-on position that requires a proactive and engaged approach to managing daily food and beverage operations and leading team.

JDM Golf Teammates will role model the core values and behaviors by:

• Cultivating a positive teamwork environment.
• Being efficient with time at work.
• Communicating effectively with management, co-workers, and guests.
• Being flexible.
• Maintaining integrity in all conversations and actions.
• Consistently reporting to work on time prepared to perform duties of position.
• Following internal procedures and external regulations; and reporting issues to management.

Duties and Responsibilities

The duties and responsibilities listed below are essential to the employee’s position.

Operational:

• Leadership and Oversight: Direct and oversee all food and beverage operations within the Restaurant, ensuring alignment with the strategic goals set by the Senior Management.
• Operational Management: Develop and implement operating procedures, policies, and standards to ensure efficient and high-quality service across all Adobe Bar & Grille food and beverage operations, including the beverage cart and halfway attendants.
• Staff Supervision and Development: Supervise, mentor, and train team members, conducting regular performance evaluations and providing continuous development opportunities. Implement coaching and corrective action plans as needed. Consults with Adobe Senior Management and/or Human Resources, as necessary.
• Quality Control: Ensure adherence to food safety and sanitation standards. Conduct regular audits and inspections to maintain compliance with health regulations.
• Customer Relations: Address and resolve guest complaints related to food, beverages, or service promptly and professionally. Work with the management team to improve guest satisfaction.
• Inventory and Cost Management: Oversee food and beverage inventory management, including ordering, receiving, and controlling food and beverage supplies. Conduct regular audits to manage costs effectively and prevent loss.
• Strategic Scheduling: Manage the weekly staff schedule to ensure adequate coverage and optimal operation efficiency.
• Cross-functional Training: Participate in cross-training within Banquets to understand the overall operation, providing a comprehensive service approach.
• Event Management: May oversee food and beverage team during large group outings and special events, ensuring exceptional guest experiences.
• Reporting and Audits: Conduct regular audits of staff inventories and paperwork, assist with opening and/or closing paperwork, and ensure accuracy in all administrative procedures and processes in a timely manner.
• Manager on Duty (MOD): Serve as the Manager on Duty for Restaurant operation as needed, ensuring smooth and continuous operations.

Other:

• Actively participates in meetings and training session.
• Drafts and formats memos, emails, and reports in accordance with Adobe Bar & Grille guidelines and protocols.
• Performs all other related duties, as assigned. May be requested to assist with projects from time to time.