Food & Beverage Supervisor (57707)
Summary
A Food & Beverage Supervisor at a casino oversees daily F&B operations during assigned shifts, managing staff across all outlets to ensure quality service and guest satisfaction. Key responsibilities include monitoring product quality and costs, scheduling, real-time coaching, placing product orders, handling cashiering, and addressing guest concerns.
The Food & Beverage Supervisor oversees and coordinates the activities of Food & Beverage employees in all outlets during his/her assigned shift to provide guests a pleasant, enjoyable, and special experience while maintaining high production, productivity, quality, and customer services standards. He/she works with the Restaurant Manager and line level staff to ensure all food and beverage menu items are made to established specifications and guest service meets department standards. The Supervisor helps ensure safety protocols are followed. He/she monitors product costs, addresses scheduling issues that come up during the shift, ensures proper cashiering, provides real-time coaching/training, places orders for product, and addresses guest concerns.