Food & Beverage Supervisor
Summary
Oversee daily food and beverage service at a beach resort, train staff, handle guest issues, and maintain hygiene standards in an outdoor dining setting.
Shangri-La Rasa Sentosa, Singapore
We are looking for a Food & Beverage Supervisor to join our team!
As a Food & Beverage Supervisor, we rely on you to:
- Interact and engage with guests and maintains high quality service standards
- Supervise, lead and train team members
- Handle guest complaints effectively and professionally
- Consistently looking to increase satisfaction levels for guests
- Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
- Take responsibility, in partnership with the managers for the operations look and feel, including but not limited to the overall decor and atmosphere of the outlet
- Maintain Food Hygiene and Safety Standards, knowledgeable with audit protocol.
We are looking for someone who:
- Enjoys delivering high quality guest service with a welcoming manner
- Has experience working in a hotel/resort environment in delivering Food & Beverage services.
- Has experience in managing outlet in an outdoor environment
- Experience in leading a team of service crews
- Knowledgeable in beverages knowledge such as bartendering added advantages.
- Involve in F&B marketing and promotions
- Willing to work shifts
We Offer
- 5-day work week
- Learning and Development opportunities for career development
- Medical and insurance coverage
- Special employee discount within Shangri-La Group
- Duty Meals and shuttle bus provided