Food & Beverage Supervisor - THE POLAR EXPRESS Train Ride, OKC

Job Title: Food & Beverage Supervisor - THE POLAR EXPRESS™ Train Ride

Division/Department: Rail Events Productions (REP)/Front of House

Reports To: Rail Events Inc. (REI) Business Manager

Type of position: Non-exempt/Hourly

Employee Classification: Seasonal

Location: OKC

Compensation: $location dependent/hourly

Job Summary:

The Food & Beverage Supervisor will be responsible primarily for managing all production aspects of event catering in coordination with the Production Catering Manager, as well as the local Front of House & Business Manager and the Assistant Production Manager. They will serve as the on-site direct contact and will be responsible for professional communication with third-party vendors, railroad staff, event employees, and passengers.

Belonging to the Front of House team is an excellent opportunity to learn the business side of production and be the first interaction our guests experience. The high-energy logistics of moving folks through parking, the box office, waiting areas, and onto their departure on time with all the amenities needed for the production is extremely rewarding, knowing guests are on their way to making lasting memories with loved ones. The Front of House team is also an integral part of providing customer service to our guests and support to cast and crew on the ground.

Essential Duties and Responsibilities:

• Responsible for becoming familiar with local and state health regulations
• Ensure the catering area is kept clean and in good order
• Become familiar with REP catering equipment, and participate in the loading and unloading of the catering area
• Ensure that the Hot Chocolate product meets REP quality standards, is delivered to the train on schedule, and placed correctly for each performance departure
• Work with local third-party vendors andthe Front of House & Business Manager to coordinate cast/crew meals
• Responsible for direct oversight and continued support of all local catering staff members
• Receiving and weekly inventory of catering department amenities
• Maintain communication with the Production Catering Manager throughout the season
• Maintain a safe, welcoming, positive, and inclusive working environment and advise other management on related concerns
• Other duties as assigned