Food & Beverages Supervisor
JOB DESCRIPTION
Role: | Food & Beverages Supervisor |
Benefits: | Holiday Allowance, Paid Breaks, Staff
Discounts, Surfing time |
Location: | Bahrain Surf Park, Bilaj Al Jazayer |
Reporting to: | Assistant Food & Beverages Manager |
YOU ARE PART OF WHAT WE ARE AND WHAT WE DO
Our Vision at Bahrain Surf
Park is to bring surfing to the nation, and develop passion for health,
wellbeing and fun through Waves for All. We will attract visitors from all continents, growing Bahrain’s surf and
beach culture, and act as a catalyst to establish Bahrain not only as the
Premier Surf Destination of the Middle East, but as a leading destination for
fun - with Water, Waves and Surfing at our core.
We will create
smiles, happiness, and wellbeing through safe fun activities for all
backgrounds, abilities and generations, now and into the future.
OVERVIEW
AND PURPOSE OF YOUR ROLE As
Food & Beverages Supervisor, you will play
a dual role combining active floor supervision with essential administrative
support, bridging Front-of-House (FOH) service and Back-of-House (BOH)
kitchen operations. You
will supervise daily shift operations across restaurant and kiosk outlets
while maintaining administrative accuracy—managing shift rosters, stock
inventory logs, POS summaries, kitchen order tracking, supplier invoice
reconciliations, and health safety documentation. |
WHAT YOU DO:
Shift Supervision & Floor Operations
F&B & Kitchen Administrative Support
Stock Control & Procurement Support
Compliance & Hygiene Administration
| |
Required Qualification | ü Diploma or Certificate in Hospitality
Management, Business Administration, or related field. ü Food Handler / Food Safety certification
(Required). ü Fluent Arabic and English speaker
(Required). |
Required
Experience | ü Minimum 2 to 3 years
of experience in F&B operations with administrative and supervisory
responsibilities. ü Experience working in
high-volume hospitality, resort, theme park, or multi-outlet dining
operations. ü Hands-on experience
with POS systems, inventory management software, and Excel spreadsheets. |
Required
Professional Skills and Attributes | ü Strong organizational, administrative, and
numerical accuracy skills. ü Proficiency in MS Office (Excel, Word), POS
systems, and inventory management tools. ü Clear communication and interpersonal
skills in bridging FOH and BOH teams. ü Ability to multitask and maintain calm
efficiency during peak operational hours. |
Required | ü Detail-oriented,
methodical, and trustworthy with administrative records. ü Approachable,
team-focused, and supportive supervisor. ü High energy with
a hands-on 'do it now' work ethic. ü Flexibility to work rotational shifts, weekends, and
public holidays. |
KEY
PERFORMANCE INDICATORS (KPIS) | ü Administrative
Accuracy: Achieve 100% accuracy and timeliness in daily sales, roster, and
stock logs. ü Stock Variance:
Maintain stock variance under 1.5% across F&B and kitchen supplies. ü Daily POS Audit
Compliance: Achieve 98%+ accuracy on shift closure and POS audits. ü Floor Service
CSAT: Maintain guest satisfaction scores of 90% or above during supervised
shifts. ü Hygiene Log
Compliance: Maintain 100% compliance on food safety and temperature tracking
records. |
HOW YOU DO IT:
Our Team Culture depends
on all our team pulling together, and competencies and behaviours matter. Through our performance appraisal process,
the Senior Management Team at Bahrain Surf Park is committed to supporting you
to behave and perform according to our values.
Waves for All:
We are inclusive in everything we do. We
nurture everyone from the complete novice to expert surfer and all in between.
We do this with equal respect for everyone, and without judgement. We champion diversity. We have integrity and are genuine. We do what we say we will do and do it in a
way that aligns with our values – every minute of every day. We deliver ‘Waves for all’ through positive
interactions with our guests and strive to get it right first time.
Bringing the
Aloha Spirit to Bahrain:
We love and respect
Hawaii - the birthplace of surfing - and we embrace their Aloha Spirit in
everything we do. Our positive work environment and culture embodies at its
core a unique, nurturing and compassionate essence which promotes kindness,
understanding & harmony among people, regardless of their background or
beliefs.
Vitality:
We support each other
because everyone matters. People are our
business, define who we are and what we are. We care. We work collaboratively as one team, sharing
ideas, knowledge and insight to achieve our common purpose. We have the
knowledge, skills, enthusiasm and passion to make a difference to everyone
around us. We do things ‘The BSP
Way’. We recruit with Attitude in Mind.
Our people-centric culture drives everything we do, and underpins the way our
guests feel about us, resulting in our ultimate business success.
We Strive for
Excellence:
We do everything to
the best of our ability and never accept second best. Our first priority is SAFETY. We are resourceful and create the best
possible experience for our guests and our BSP team. We look for new ways of doing things, embrace
change and overcome difficulties through Teamwork and open and honest
communication.
Creating Smiles:
Everything we do and
how we do it is about creating safe and memorable experiences for our guests.
We are a SMILE FACTORY! J Our
passion is to ensure everyone who visits Bahrain Surf Park has THE BEST
experience and shares the joy with their friends and family, and wants to
return again and again… and again…
Benefits and Perks
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