FOOD OUTLET MANAGER
Posted 2
views
- can work on publick holidays
- can work on shifts/change of shifts
- can work and stand for long hours
- at least 10 years experiences
- have relavant certificate/diploma
- Oversee day-to-day outlet activities to ensure a smooth workflow.
- Manage site maintenance and ensure equipment is working properly.
- Enforce company Standard Operating Procedures (SOPs) and policies. [1, 2, 3]
- Hire, schedule, train, and motivate front-of-house and back-of-house team members.Conduct staff performance assessments and provide ongoing coaching.
- Handle staff rosters, performance issues, and team communication.
- Monitor the guest experience and ensure high standards of hospitality.
- Handle customer feedback, inquiries, and complaints promptly and professionally. [1, 2, 3]