Food Runner
Job Title: Busser/Runner
Reports To: General Manager
Department: Operations - FOH
Employment Type: Hourly, Non-Exempt
Pay Range: $17.00 per hour plus tips (tip credit applies)
About José Andrés Group
José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide.
Position Summary
The Server Assistant at our restaurant plays an integral role in ensuring our guests have an exceptional dining experience. Through consistency, efficiency, and passion for the Hospitality Industry, we curate a personalized experience for each guest by following our Core Values - create a memorable service for each other and guests alike.
Key Responsibilities:
- Work in team-oriented, fast-paced, guest-centric environment
- Partner with team members to serve food and beverages that exceed guests’ expectations
- Carry beverages on tray
- Accurately take food and beverage order, clear tables, reset tables, and polish glassware/silverware/flatware
- Provide friendly, attentive, and efficient service
- Deliver wine service as detailed by Management
- Carry food to guests in a timely manner, speaking to the rule of threes upon delivery
- Follow opening, running, and closing sidework responsibilities
- Ability to carry a minimum of 40 lbs. when needed
- Guide guests through menu while demonstrating memorization of food and beverage menus
- Memorize and comprehend allergens within menu to aid guests in deciding correct items
- Maintain cleanliness + sanitization of tables and work space