Cobblestone Creek Country Club

Discussion

Food Server

Open 23d

Related Titles: Server; Waiter or Waitress; Food and Beverage Server

Reports to: Dining Room Captain; Dining Room Manager or Supervisor; Outlet Manager

Supervises: No supervisory duties included in this position

Job Summary (Essential Functions)

Provide food and beverage service to club members and guests.

Job Tasks/Duties

  • Sets up side station and performs assigned side (prep) work.
  • Provides immediate attention to all members and guests upon seating.
  • Makes sure that children are in the appropriate type of seat and are safe and secure.
  • Distributes food and wine menus; answers questions.
  • Fills glasses with ice water and suggests menu items.
  • Ensure that the correct account numbers and names are given for billing.
  • Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
  • Places orders with kitchen; informs cooks about any special cooking instructions.
  • Assembles food on tray; procures items from each station as necessary.
  • Serves meals; places dishes by courses in front of each person.
  • Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
  • Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
  • Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
  • Verifies accuracy of prices, state and federal taxes on all checks.
  • Presents the bill.
  • Handles all member charges and credit card charges as prescribed by standard operating procedures.
  • Keeps dining room and bus station areas clean.
  • Clears, cleans and resets tables that have been vacated.
  • Advises supervisor of any complaints as soon as they occur.
  • Performs clean-up and closing duties as assigned by manager.
  • Attends pre-meal meetings as requested by the Dining Room Captain; Dining Room Supervisor; Dining Room Manager; or Outlet Manager.
  • Thanks members and guests; invites them to return.
  • Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
  • Performs other appropriate duties assigned by Dining Room Manager or Outlet Manager.

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