Food Service Associate - Employee Dining Room

The Food Service Associate (FSA) supports the daily operations of the Employee Dining Room by providing efficient, friendly, and accurate service to employees and guests. This position is responsible for creating a welcoming dining experience through professional interaction, knowledgeable menu communication, and attentive service.

Essential Responsibilities

Provide friendly, professional, and efficient service to staff and Henry Ford Academy Staff and students
Assist with daily Employee Dining Room operations, including food service, stocking, and maintaining service areas
Communicate menu items, ingredients, and available options accurately
Follow all food safety, sanitation, and cleanliness standards
Maintain a clean, organized, and welcoming dining environment
Monitor food presentation and service areas and communicate replenishment needs
Operate point-of-sale equipment and accurately process transactions, as applicable
Respond to employee and guest questions and service needs in a courteous and professional manner
Work effectively with Culinary, Food & Beverage, and other team members to support daily operations
Follow The Henry Ford policies, procedures, and service standards
Contribute to a positive, respectful, and collaborative team environment
Perform other duties as assigned to support the overall operation of the Employee Dining Room

Qualifications

Must be at least sixteen (16) years of age
Weekday, weekend, evening and holiday availability
Requires some high school or equivalent experience
Must be customer service focused with a hospitable demeanor

Special Skills

Should be enthusiastic and possess good communication and oral skills
Self starter with knowledge of suggestive selling techniques
Strong communication and customer service skills
Ability to work independently and collaboratively as a member of a team