Food Service - Associate

Position Title: Food Service Associate

Reports to: Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s)

Responsibilities

Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.

Supports restaurant prep (FOH and line) for daily operation.

Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.

Participates in safety logs including food temperatures, rotation and waste as necessary.

Ensures proper uniform, hygiene, hand-washing and glove use with self.

Maintains a SSAfe work environment by abiding to all SSAFETY rules.

Follows through daily prep and items lists, as assigned.

Actively helps to support operation in assigned role, supporting holes as necessary.

Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence.

Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.

Remains knowledgeable of all menu items, prices and specials for sharing with guests.

Perform other tasks as deemed necessary.

Maintains a clean, safe and organized work environment.

Uphold and demonstrate a complete understanding of company policies and procedures.

Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.