Food Service Cook

Food Service Cook

Reporting Relationship

The Food Service Cook reports directly to the Kitchen Manager (if applicable) and/or Sous Chef and

Executive Chef.

Responsibilities

• Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
• Supports restaurant prep (BOH and line) for daily operation.
• Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.
• Ensure proper food quantities are set for daily and ongoing service.
• Participates in safety logs including food temperatures, rotation, and waste as necessary.
• Ensures safe food handling is maintained.
• Ensures proper uniform, hygiene, handwashing, and glove use with self.
• Maintains a safe work environment by abiding to all safety rules.
• Follows through daily prep and items lists, as assigned.
• Actively helps to support operation in assigned role, supporting holes as necessary.
• Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigated against further occurrence.
• Communicates up to the Restaurant Supervisor and/or Food Operations Manager regarding any issues seen with daily service or quality.
• Remains knowledgeable of all menu items, prices, and specials for sharing with guests.
• Assists with dishwashing as necessary.
• Perform other tasks as deemed necessary.
• Maintains a clean, safe, and organized work environment.
• Uphold and demonstrate a complete understanding of company policies and procedure