FOOD SERVICES FLOOR MANAGER
Job Title
FOOD SERVICES FLOOR MANAGER
Occupation
FOOD SERVICES FLOOR MANAGER
Job Description & Requirements
Key Responsibilities:
A. Team Leadership & Training
- Oversee and manage all floor crew to maintain high service standards.
- Recruit, train and mentor both full-time and part-time staff to build an efficient and motivated team.
- Plan and optimize work schedules to ensure smooth daily operations.
B. Operations & Efficiency
- Lead and execute daily F&B operations while continuously enhancing workflow efficiencies.
- Be hands-on in supporting the team during peak hours to maintain excellent service quality.
- Provide daily operational feedback and recommend improvements to enhance the guest experience.
C. Sales & Business Growth
- Take ownership of achieving sales targets and driving revenue growth.
- Propose and implement seasonal promotional packages to attract customers and boost sales.
Job Requirements
- At least 3 years of experience managing F&B floor operations
- Hands-on experience with toast making and hot beverage preparation
- Sales-oriented with a customer-first mindset and hands-on leadership style