Foreign Service Facility Manager (FP 6217)

The U.S. Department of State is developing a rank-ordered list of eligible hires for a limited number of Foreign Service Facility Manager positions. Learn more about Foreign Service careers at https://careers.state.gov. There is more to joining the Foreign Service than just salary. Refer to the Benefits section for more information on total compensation.

Facility Managers (FMs) are the Department's professional experts in facilities, technical operations, and building management at U.S. diplomatic missions worldwide. Assigned to more than 200 locations, FMs support the Bureau of Overseas Buildings Operations (OBO) mission to provide effective facilities for U.S. diplomacy abroad. FMs deliver a comprehensive range of building services, manage critical systems and infrastructure, and oversee operations in both official and residential properties to U.S. industry standards. FMs are key members of embassy and consulate management teams and lead large, diverse teams of engineers, technicians, and tradespersons. FMs may also serve as Regional Facility Managers, providing expertise and oversight across multiple posts. The duties of this position include: Facility Operation and Maintenance and Asset Management Coordinate all facility management activities, supervising American and Locally Employed professional, technical, and trade staff with a variety of skill levels and backgrounds. Oversee the operation, maintenance, repair, scheduling, and modification of physical plants, structures, and grounds. Develop and implement comprehensive preventative maintenance and repair programs, including resource estimates and schedules. Ensure the ongoing maintenance of physical security systems. Initiate and support contract development, draft scopes of work, and oversee contractor performance. Serve as the Contracting Officer Representative (COR) for facility-related contracts. Establish maintenance policies, determine facility condition indexes, and conduct annual facility condition and inspection surveys. Manage energy resources by monitoring and optimizing post energy usage. Ensure the continuous availability of utilities. Maintain accurate real property inventories and ensure the computerized maintenance management system is up to date. Monitor and report on performance metrics. Oversee building automation systems, including complex HVAC systems, and monitor load management for chillers and generators. Management of the Facility Management Office and Strategic Planning Lead long-range facility management planning, maintain the post's mission requirements/master plan, establish performance goals and objectives, and analyze and advocate for necessary resources. Manage project development, including the design and supervision of construction activities. Develop and manage the facility budget, allocate funds, and manage sustainment, restoration, and modernization expenditures. Prepare written reports and deliver briefings. Manage customer service operations, monitor performance standards, implement quality control procedures, and oversee customer satisfaction surveys. Provide support to tenants from other agencies. Track and report on the effectiveness of FM programs using key performance metrics, ensuring efficient use of maintenance funds and assets. Supervise staff, develop staffing plans, draft position requests and descriptions, train and mentor team members, prepare employee evaluations, and participate in hiring and separating of staff. Contribute to real estate decisions, including space planning and management. Safety Management Serve as the safety officer, overseeing safety training and promoting safe work practices across all facility operations. Report, review, and investigate workplace incidents and mishaps to identify root causes and implement corrective actions. Manage a comprehensive fire prevention program and conduct safety certifications for leased properties. Support emergency preparedness by developing and maintaining emergency contingency plans. Ensure compliance with Centers for Disease Control and Environmental Protection Agency cleaning and disinfecting guidelines. Oversee testing of post water and ambient air quality and manage environmental controls, abatement activities, and proper handling of HAZMAT. FMs are considered essential personnel and are on call to provide services 24 hours a day, seven days a week.

A Foreign Service Facility Manager (FM) in the Bureau of Overseas Buildings Operations (OBO) manages the operations and maintenance of the Department of State's real property assets abroad. A Facility Manager must adhere to the highest standards of integrity, dependability, attention to detail, teamwork, and cooperation while accepting the need to travel, to live overseas, and when necessary, to live away from family.