Forum Helper, Research
Key Areas of Responsibilities
- Accurately track and monitor meeting attendance using the designated scheduling system
- Welcome and assist delegates in a professional and courteous manner upon arrival
- Record and maintain attendance in line with assigned schedules and guidelines
- Proactively follow up on missing participants and promptly inform relevant corporate speakers
- Provide real-time updates on “no-show” and “unannounced” participants to the Events Team
- Support the smooth execution of meetings by coordinating with internal teams and on-site staff
- Maintain accurate and up-to-date attendance records and participant information
- Identify, escalate, and assist in resolving operational issues during the event
Requirements
- Strong organisational skills with excellent attention to detail
- Ability to follow instructions and work effectively in a team environment
- Good interpersonal and communication skills in English and Chinese (Cantonese and/or Mandarin)
- Proactive, responsible, and able to thrive in a fast-paced environment
- Professional and customer-focused when interacting with delegates and stakeholders
- Prior experience in event support, coordination, or customer service is an advantage
- Open to current university students
- Applicants must be Hong Kong residents
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