Forward Deployed Engineer

We are looking for Forward Deployed Engineer.
Our client is a venture-backed Industrial AI startup building the technology behind the self-aware factory.

As a Forward Deployed Engineer, you will work directly with industrial customers, taking projects from initial discovery through deployment and expansion.
This is a highly hands-on, customer-facing engineering role. You will understand how a customer's factory operates, identify valuable use cases, connect their systems and data, and build and deploy AI-powered workflows that deliver measurable business impact.

Responsibilities:
Work directly with customers to understand their factories, processes, systems and operational challenges
Lead technical discovery sessions, workshops and use-case definition with engineering, operations and IT teams
Translate manufacturing problems into practical AI agents, workflows and technical solutions
Build, configure and deploy agents for production, quality, maintenance, logistics and engineering use cases
Integrate industrial and enterprise data from PLCs, OPC UA, MQTT, SCADA, historians, MES, ERP, QMS, CMMS, databases and APIs
Connect and contextualize customer data within the Context Graph
Work closely with customers during pilots, deployments and rollouts
Troubleshoot technical issues and continuously improve deployed solutions
Identify recurring customer needs and translate them into requirements for the product and engineering teams
Support technical sales, solution discovery and early customer engagements

Requirements:
Strong experience with Python, APIs, databases and/or data integration
Experience working with complex technical systems and integrating different data sources
A product mindset and genuine curiosity about understanding customer problems
The ability to communicate effectively with engineers, plant teams, operations leaders and enterprise IT
Experience in manufacturing, industrial technology, AI/ML, AI agents or enterprise software is a strong advantage
An entrepreneurial mindset and the ability to work independently in an ambiguous, fast-moving environment
Strong ownership and a willingness to take responsibility for the entire customer outcome
The ability and willingness to travel regularly to customer sites
Background
Bachelor's or Master's degree in Computer Science, Engineering, AI/ML, Data Science or a related field — or equivalent practical experience
Strong communication and problem-solving skills
Comfortable working independently and taking initiative
Fluent English
Location Munich

Interested?
If you have a strong technical background and enjoy solving complex problems directly with customers, we'd be happy to hear from you.