Forward Deployed Engineer
Posted Updated
Summary
Client-facing engineer owning end-to-end technical delivery of Handoff's AI-automated takeoff platform for 2-3 enterprise construction accounts — customizing estimates and reports, building integrations and APIs into client POS/ERP systems, and hitting accuracy and SLA targets. Requires 5+ years shipping production systems with Node.js, Python, and SQL, plus B2+ English.
Why join us?
Handoff is the AI agent that runs a construction company. We help remodelers automate estimating, streamline operations, and win more work - backed by real-time cost data, intuitive design, and workflows that “speak contractor.” With over 10,000 monthly active users and $6B in annualized project volume already flowing through our platform, we’re becoming the trusted partner for the people who build our homes.
We are backed by $25M+ raised from Y Combinator, Initialized, and Greycroft. Our team is distributed across hubs in Austin, São Paulo, and Buenos Aires, and we are deeply focused on building intuitive, high-impact solutions that make a real difference for our users.
Forward Deployed Engineer at Handoff
You'll be the dedicated, client-facing engineer behind Handoff's AI-automated takeoff platform for our enterprise construction accounts. Think of yourself as the technical owner of two to three enterprise relationships: you'll embed with each client's software and estimating teams, customize our deliverables to their exact standards, stand up intake and delivery workflows, and iterate until our outputs clear a measurable quality bar.
You'll partner with a Construction Account Manager who owns the business relationship while you own everything technical, from first pilot to production integration with their POS/ERP systems. This is a high-ownership role for engineers who like ambiguity, direct customer contact, and being accountable for real business outcomes.
What you'll do
- Own end-to-end technical delivery for 2-3 enterprise accounts, from pilot success criteria through production rollout and ongoing support.
- Customize our core deliverables: estimates, takeoff drawings, and summary reports - to each client's templates, naming conventions, units, materials preferences, and branding.
- Stand up and automate intake and delivery workflows (file transfer, custom CSV exports, API payloads) into and out of client systems.
- Expose and document Handoff's API for clients to consume, and build SKU matching that maps our estimate line items to a supplier's catalog - maintaining mappings as catalogs evolve.
- Assess each client's tech stack (POS/ERP systems such as Oracle), recommend a realistic integration path, and assist with connections to legacy systems, scoping what's feasible and never over-promising.
- Lead weekly calibration reviews with the client's estimating team, incorporate correction notes, and drive accuracy against agreed error-rate targets, treating measurement as a core requirement, not an afterthought.
- Meet delivery SLAs and provide first-line technical support and maintenance throughout the engagement.
- Document account-specific configurations, assumptions, and preferences for continuity and clean handover.
About You
- 5+ years of software engineering experience, with a track record of shipping and operating production systems.
- Full-stack comfort: proficient in Node.js, Python, and SQL, able to customize outputs, build integrations, and automate exports across the stack.
- Hands-on API experience: designing, exposing, and documenting APIs, mapping data to a client's schema, and working with legacy or non-REST systems.
- Strong client-facing skills: professional, responsive, and comfortable working directly in a client's channels (email, calls, Microsoft Teams) with both engineers and non-technical estimating staff.
- Metrics-driven: you define quality metrics, track accuracy trends across iterations, and make progress quantifiable and defensible.
- Self-contained and autonomous: you can own technical delivery for multiple accounts and navigate ambiguity, shifting requirements, and staggered timelines.
- B2+ English, ensuring effective communication and documentation with US clients.
- Bonus: exposure to LLM/AI applications, or familiarity with residential construction (framing, foundation, roofing, siding, interior scope) and estimating workflows.
What we offer
- 💸 Competitive salary in USD
- 💰 Attractive stock options
- 🌴 Unlimited PTO
- 🚛 Relocation allowance
- 👨💻 Top-notch equipment
- 🧳 Team offsites around the world!
If you want to be the engineer customers trust to make AI work in the real world, and watch your work reshape how construction gets done, we'd love to hear from you!
Please note that we will only consider applications submitted in English.
Skills
As published by lever · 5 questions
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL
Pick from a list (5)
- This role requires you to be onsite at our São Paulo office three times per week. Does this align with your current commuting capabilities?
- What is your level of proficiency in English?
- Our interview process will be conducted entirely in English. Are you comfortable with this?
- This is a contractor position with compensation in USD. Does this fit your current employment preferences?
- How many years of professional experience do you have?