Forward Deployed Engineer

Role Summary

KDCI Outsourcing is looking for a Forward Deployed Engineer to work directly with clients, embedding technical solutions into their environments. You'll bridge the gap between product and customer, customizing implementations to solve specific business challenges.

• Work directly with clients to understand technical and business requirements

• Customize, configure, and deploy solutions within client environments

• Build integrations between the product and client systems

• Troubleshoot issues on-site (virtually or in person) and provide rapid fixes

• Gather client feedback and relay it to product and engineering teams

• Document deployment processes and best practices

Requirements

• 3+ years of experience in a client-facing engineering or solutions role

• Strong software engineering fundamentals across at least one stack

• Excellent communication and stakeholder management skills

• Ability to work independently and adapt quickly to new environments

• Experience with APIs, integrations, and troubleshooting production systems

Nice-to-Haves

• Experience in a startup or fast-paced client-deployment environment

• Familiarity with cloud infrastructure and DevOps practices

• Willingness to travel or work flexible hours across time zones