Forward Deployed Engineer
Job Description
About Us
We specialise in building enterprise AI agent platform that deploys custom agentic workflows across highly
regulated and complex environments, including governments, hospitals, and banks. The platform sits on
proprietary primitives, including a hill-climbing algorithm that optimizes agents in context space, and handles
everything from Slack integrations and routing to sandboxed infrastructure for regulated deployments. Customers
include organizations across the public sector and large enterprises such as NBC, Toyota, and Domino's.
About the Role
We are hiring a Forward Deployed Engineer to own enterprise deployments end to end, from
requirements discovery through live production. You will be the single person accountable for each account,
sitting alongside customers across government, healthcare, and enterprise to understand their needs, stand up
the agent pipeline, and iterate until the outcome is provably working. The work spans everything from bare-metal
GPU deployments of open-source models under Docker and Kubernetes to running mock-spec sessions with
ministry teams and building evals against customer-defined success criteria. This is a founding deployment hire
and will report directly into engineering.
What You'll Own
Own the full lifecycle of each enterprise account, from initial requirements discovery and customer calls
through agent pipeline setup, deployment, and iteration
Deploy our platform onto customer infrastructure, including bare-metal GPU environments, open-
source model fine-tuning, Docker containers, and Kubernetes orchestration for regulated environments
Gather requirements, generate sample data, build evals and benchmarks, and define success criteria in direct
collaboration with customer stakeholders
Run mock-spec and requirements sessions with enterprise and government customers, asking the right
questions to surface what a working deployment actually looks like
Manage three to four active accounts simultaneously once ramped, looping in core engineering as needed
while remaining the single accountable owner for each
Hand off mature accounts and expand scope as the customer grows, helping us scale its deployment
capacity
Must-Have
Strong technical foundation: able to deploy open-source models, work with Docker and Kubernetes, and
debug production systems end to end without hand-holding
Excellent customer-facing communication skills: comfortable owning calls with government, hospital, and
enterprise stakeholders, setting requirements, and running structured spec sessions
Highly resourceful and organized: able to run multiple accounts in parallel, drive each to a clear outcome, and
escalate precisely when needed
0 to 6 years of experience in a deployment, forward-deployed, or technically customer-facing engineering role,
or equivalent demonstrated ownership
In-person at the San Francisco office; candidates unable to relocate may be considered only in exceptional
circumstances
Willingness to work the stated schedule: Five days a week in-office; intense, high-ownership pace with
milestone-driven expectations. No 996 requirement.
Nice-to-Have
Prior forward-deployed engineering experience at Palantir, Decagon, technical Sierra, Distill, C3, or a company
with a similar FDE motion
Technical consultancy background: has sold, scoped, and delivered client engagements, particularly with a
technical component
Entrepreneurial side projects, a small consultancy, or any experience getting in front of customers and solving
problems under resource constraints
Exposure to bare-metal GPU infrastructure, open-source model deployment, or fine-tuning in a production
context
Experience working with customers outside the United States, given the international composition of
our customer base
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