Forward Deployed Engineer

You will lead technical customer engagements from initial discussions through proof-of-value design and execution. You will deliver demos and presentations, prototype deployment architectures, evaluate inference performance, troubleshoot deployments, create integration documentation, and relay customer feedback to engineering teams.

Responsibilities

• Lead technical customer engagements through proof-of-value design and execution
• Build and deliver product demos technical presentations and benchmarking content
• Design and prototype customer deployment reference architectures
• Evaluate inference performance and optimize serving and routing strategies
• Guide customer technical teams through architecture deployment and troubleshooting
• Create technical documentation integration guides and best practices
• Relay customer feedback to software and hardware engineering teams

Requirements

• Bachelor’s degree in Computer Science Electrical Engineering or a related technical field
• At least three years of experience deploying AI or ML systems engaging customers or working in solutions engineering
• Experience deploying Kubernetes-based AI inference stacks
• Familiarity with distributed LLM inference orchestration
• Working knowledge of Python and PyTorch
• Presentation storytelling communication and collaboration skills
• English fluency
• Singapore citizenship