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WOLVERINE HUMAN SERVICES

Open 110d

Foster Care Supervisor Starting at 60,000

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Summary

Supervises a team of Foster Care Case Managers, ensuring they meet licensing, contractual, and agency performance standards while helping children achieve safe permanency. Involves staff development, performance feedback, quality assurance, and 24/7 availability support.

RESPONSIBILITIES

  • Provide supervision to assigned Foster Care Case Managers.
  • Assist the assigned Foster Care Case Managers in meeting and or exceed all licensing, contractual and agency performance standards, tasks and expectations in a professional and ethical manner.
  • Represent and support Wolverine Human Services and its employees, clientele and activities in a positive fashion that furthers the agency mission statement.
  • Secure, develop and support quality program services and staff development that enable children to achieve permanency in a safe and structured manner.
  • Assist employees to interpret and follow agency standards and policies.
  • Facilitate employee resolution of ethical dilemmas and concerns and provide guidelines which are sensitive to cultural differences of clients.
  • Assist and support the training needs of new and current employees.
  • Participate in Quality Assurance activities. Assist with the development and compliance of performance based corrective action plans (CAP’s).
  • Instruct employees in accurate, complete, and appropriate record keeping.
  • Provide employees with support and consultation to enhance the provision of efficient and effective services.
  • Assist employees in exploring a variety of action strategies to assist in making accurate assessments, developing appropriate service plans and making sound decisions in case planning.
  • Establish and cultivate an environment in which learning can easily occur and make recommendations related to professional development opportunities.
  • Provide regular and frequent feedback regarding worker performance and complete a formal performance evaluation of individual employees on the schedule established by the agency in consultation with the Program Manager.
  • Maintain a professional, supportive, confidential and therapeutic atmosphere for our clientele, co-workers, community partners.
  • Ability to handle a flexible schedule. Be available and willing to respond to agency/client related needs on a twenty-four hour basis.
  • Demonstrate proficiency in WHS technology platforms and applications.
  • Participate/attend and complete all required contractual, licensing and agency training successfully.
  • Function as a Mandated Reporter, as required by Michigan Child Protection Law.
  • Facilitate/attend all required meetings.
  • Other duties, as assigned

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