Founding Forward Deployed Engineer
Summary
Founding customer-facing engineer at an early-stage B2B SaaS startup building AI-powered workflow software for industrial distributors. You'll customize data ingestion (ERPs, file formats), build LLM agents to automate quoting, run demos and customer site visits, and own technical customer relationships post-launch. Core stack: Python and TypeScript.
About the Role
Join an early-stage B2B SaaS team building AI-powered workflow software for industrial distributors. As a customer-facing engineer, you will take deployments from discovery through production and turn what you learn from customers into product improvements.
What You'll Do
Customize data ingestion for customer file formats, ERP systems, and workflows so distributors can get value quickly.
Lead discovery conversations and customer site visits, translating operational needs into product features.
Build and ship prototypes, internal tools, and customer-facing workflows, then strengthen solutions that prove useful.
Develop AI agents and LLM-powered workflows to automate manual quoting and related tasks.
Prepare and deliver product demos, participate in customer visits, and support pilots.
Own technical customer relationships after launch, help customers realize value, and identify further opportunities to improve their workflows.
What We're Looking For
One to five years of full-stack or backend engineering experience, including production software used by real users.
Experience building with Python and TypeScript.
A degree in computer science, mathematics, physics, engineering, or another quantitative field.
Experience presenting technical work to non-technical buyers and working directly with customers in a forward-deployed, solutions, sales engineering, or similar role.
Use of AI coding tools such as Claude Code, Cursor, or Codex.
Ability to work with ambiguity and build an early-stage project from scratch; hardware, procurement, supply chain, ERP, or legacy system experience is helpful.
Compensation & Benefits
Base salary is $150,000 annually. Visa sponsorship is available.
Location
On-site in San Francisco, California.
Skills
As published by ashby · 2 questions
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