Fraser Health Region - Indigenous Cultural Liaison Support Worker (Casual)

Position Summary The Indigenous Cultural Liaison Support Worker​ ​(ICL) provides the Indigenous lens and consults with Indigenous clients to provide/connect them with a range of Indigenous specific supports in the community, while advocating for access and rights as needed. These can include but are not limited to liaising with and/or supporting cultural activities/programming; Indigenous-led and informed case planning for Indigenous clients; connecting clients with outside organizational supports/connecting to agencies that assist; and accompanying clients in navigating the health and/or court systems. In addition to these Indigenous specific supports, the ICL provides daily supports to all program participants, both Indigenous and non-Indigenous, including medication administration, building security, crisis intervention, building maintenance, and front-line overdose response. Using a culturally informed model that is rooted in harm reduction, the ICL walks alongside clients in their self-identified and self-determined goals for culture, connection/reconnection, and community integration; while advocating for access, rights, and Cultural Safety as needed.
Job Competition # cas2026.380 Closing Date: Midnight, October 16, 2026Job: Indigenous Cultural Liaison Support Worker, Fraser Health Region, CasualHourly Range: $33.49 - $35.31 (BCGEU, Grid 34) Hours: CasualWork Site: Fraser Health Region Start Date: As soon as possible
*Indigenous (First Nations, Inuit, Metis, Native American) ancestry/identity is a bona fide occupational requirement for this position.

*A clear British Columbia Vulnerable Sector Criminal Record Check for working with vulnerable adults and/or children is a condition of employment with RainCity Housing. Applicants must be willing and able to receive a clearance under the Criminal Record Review Act.

*Job requires employee to have a valid class 5 driver’s license (learners and new drivers licenses are not sufficient) with a clear abstract to be able to drive for outreach visits.

Program Summary
We are looking for people able to work on Fraser Health region in one of the programs bellow:

Maple Ridge ICM - Intensive case management plays a vital role in the continuum of services and supports for people with serious mental illness and substance use issues in BC. The ICM Team assists clients by helping them to identify and achieve personalized recovery goals and by assisting in the coordination of support services (e.g. mental health, criminal justice, family, and addictions services). The ICM team also provides housing opportunities for clients using a ‘housing first’ scattered site approach. Clients are offered immediate access to rent supplements so they have the opportunity to live in the same kinds of permanent independent apartments that are typically available to people without mental illness, and the rent supplements are provided without requiring participation in psychiatric or substance use treatment. Self-determination and choice are at the centre of all considerations with respect to the provision of housing and support services.

Foxglove Shelter - have 30 beds which consists of separate sides for woman-identified participants and male participants on the other side. Staff provide three meals a day, there is a few rooms that can be used for non-binary folks. There’s staff on site twenty-four hours a day over three separate shifts in the building. The folks in this space have access to indigenous cultural liaisons who creates programing connected to culture and build relationships with participants. There’s peer support specialist available seven days a week as well. There’s a medication program for the residents of the shelter for those who chose to use this service. The shelter has a wide range of referral streams that are not just limited to the coordinated access through BCH.

Foxglove Transitional Housing - There we be 77 self-contained units for this portion of the Foxglove program. The tenants will have access to laundry, a meal program, as well as a medication program if they chose. There will be staff on site twenty-four hours a day over three spate shifts. This space will have access to indigenous cultural liaisons who will create programing connected to culture and build relationships with participants. There will be peer support specialist available seven days a week as well. The referral pathway will be through BCH from the coordinated access. The units will be populated from folks who live in the community and or have experienced homelessness and would benefit from support services.

Foxglove Enhanced Health Housing - is a 39-unit Enhanced Health Housing floor will have dedicated medication management, psychosocial rehabilitation, support for minor medical issues and work in partnership with Fraser Health services such as Mental Health and Substance Use and Home Health. Other hospitality services such as meals and laundry, also there will be a part-time nurse on site twenty hours a week for tenants to access. This section of foxglove will also be staffed twenty-four hours a day over three separate shifts. Folks in this space will have access to indigenous cultural liaisons who will create programing connected to culture and build relationships with participants. There will be peer support specialist available seven days a week as well. The referral pathway for these twenty-three units will come from Fraser health.

QUALIFICATIONS
Many forms of education and experience are valued, including volunteering, and lived experience of mental illness/addiction/homelessness. Minimum education and experience include:

A Diploma in community social services.
Two (2) years of recent, related work experience with an emphasis on mental health, addictions, homelessness and/or social services.
Or an equivalent combination of education, training, and experience.
Current First Aid and CPR certification.
Naloxone Certification.

Support Worker – Key Skills and Abilities – for supporting people receiving our services

Establish a dignifying and purposeful relationship with the client, contacting and getting to know the client as a unique individual, and clarifying the role of the PSS and client in the service planning process.
Ability to identify and work to increase client strengths, including the use of hope inducing strategies and assisting the client in self-managing their illness and other aspects of their life.
Informally teach harm reduction, life skills.
Respond to problematic behaviour using an understanding of the behaviour's context and function.
Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals.
Knowledge of mental health diagnoses, medications, treatment, and support resources.
Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction
Knowledge of diagnoses, treatment, and support resources in the areas of substance use, physical health, HIV and Hepatitis C.
Knowledge of the housing continuum, including supported housing systems and program models for special needs populations.
Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals.
Ability to resolve crisis situations effectively and safely.
Ability to work both independently and collaboratively as part of a team.
Ability to establish workload priorities, adjust to new or unexpected events, problem solve, and deal effectively with conflict situations.
Physical ability to perform the duties of the position.

Indigenous Cultural Liaison – Key Skills and Abilities – for supporting people receiving our services

Experience navigating paths to client-centered/client-focused Indigenous work with tenants using culturally informed strategies.
Knowledge of the holistic addictions model including stages of change and harm reduction, cultural pillars of healing and cultural forms of medicine, Indigenous-led/informed case planning
Knowledge of legislation and regulations related to Indigenous persons, including residential schools, the 60’s scoop, child and family welfare system, knowledge of Indigenous cultures, services, ways of holism and recovery.
Fostering awareness and understanding of the cultural context of trauma related addiction/MH among Indigenous community members – work to create paths to holism.
Perform other duties as assigned.

Specific Job Duties

Research/connect individual and group support for Indigenous tenants regarding Indigenous ways of understanding holism and recovery, Indigenous services and resources, and Indigenous culture. To actively plan, arrange and seek out these relationships while on shift in coordination the program team and manager.
Walk beside Indigenous tenants as they connect with community and cultural events and build supports with the tenant such as Elders. Connect with supports available through the Cultural Safety Working Group and Indigenous Cultural Liaison Manager and ICL Community Building Groups at RainCity
Collaborate with additional ICL supports in the site around planning and running the programming.
Assist with creating an effective and supportive connection between the Indigenous/non-Indigenous service providers and community supports and tenants. Advocate for tenants as needed.
Assists to build connection to the greater community to promote healing and wellness beyond RCH building to foster connection circle of care and support.
Orientate new tenants to the role of the ICL and familiarize them with cultural services.
Perform related work as assigned.