Fraud Analyst

Description

Mylo is a fintech platform dedicated to helping millions of people and businesses thrive by providing accessible and responsible financial solutions. Whether you’re purchasing a mobile phone, a new jacket, a flight ticket, a comfy couch, or even covering school tuition, Mylo enables you to buy now and pay later at thousands of points of sale across Egypt. Born out of B.TECH—Egypt’s leading electronics and appliances retailer with over 27 years of experience in offering buy now, pay later solutions—Mylo brings a legacy of trust and innovation to the fintech space. All Mylo products are fully Sharia-compliant, ensuring ethical and inclusive financial practices.

Role overview

We are looking for a fraud analyst to join our growing fintech risk team. This role is ideal for young, high-potential professionals with hands-on exposure to fintech products and digital customer journeys, and a strong interest in fraud prevention and analysis.

Candidates with fintech or digital-first backgrounds are strongly preferred. Traditional banking-only profiles are not required for this role.

Key responsibilities

Fraud monitoring & detection
Monitor transactions and customer activities to detect fraudulent or suspicious behavior
Review alerts generated by fraud systems, rules engines, or manual monitoring
Identify emerging fraud patterns related to:

• Payments
• Cards
• Digital onboarding
• Account takeover

Investigation & case management
Investigate suspected fraud cases end to end
Document cases, findings, and outcomes clearly and accurately
Recommend actions such as transaction blocking, account suspension, or escalation

Fraud controls & prevention
Support implementation and optimization of fraud rules and controls
Contribute to fraud prevention initiatives across products and customer journeys
Assist in updating fraud-related SOPs and workflows

Cross-functional collaboration
Work closely with commercial, operations, product, tech, customer support, and risk teams
Provide feedback on fraud risks related to new features, releases, or process changes

Reporting & insights
Prepare basic fraud reports and dashboards
Track fraud trends, volumes, and loss metrics
Escalate high-risk issues promptly

Requirements

Required qualifications & experience
Young professional profile (typically 1–3 years of experience)
Background in:

• Fintech
• Digital payments
• Lending platforms
• E-commerce risk or fraud

Bachelor’s degree in business, finance, data, IT, or a related field
Traditional banking experience is not required and not preferred

Key skills & attributes
Strong fraud and risk mindset
High attention to detail and investigative ability
Analytical thinking with comfort reviewing data and transactions
Curious, proactive, and eager to learn
Comfortable working in fast-paced, agile fintech environments
Strong communication and documentation skills

Benefits

Office environment: When you come to our b labs office, you'll find creative workspaces, a well-equipped kitchen, and an open design to foster collaboration between teams.

Flexibility: You know best whether you want to work from home or in the office. However, if you want to join your teammates onsite, we will subsidize the costs for lunch to foster the b labs office community.

Equipment: From "Day 1" you will receive all the equipment you need to be successful at work. Therefore, you can choose your laptop and get all the tools you need to stay on top of your game.