Fraud Prevention Specialist
Position Description
Title: Fraud Prevention Specialist
Department: Deposit Operations
Reports to: Fraud Prevention Supervisor
Supervises: None
Classification: Non-exempt
Date Prepared: August 6, 2025
Summary / Objective
Responsible to identify, review, investigate and resolve fraud activity. This includes reviewing transactional activities, respond to internal inquiries and perform preliminary investigations.
Experience & Education Requirements:
- Bachelor’s degree or equivalent work experience
- Two or more years of experience in the financial industry or similar environment, such as Customer Service, Operations or Fraud Prevention
- Must possess advance computer skills, including but not limited to proficiency in Microsoft office
Specific Job Functions:
- Responsible for maintaining investigations while maintaining proper case follow-up and resolution
- Processes daily mobile check deposit files
- Process and analyze customer fraud claims including check fraud and Electronic Funds Transfer (EFT) according to regulatory guidelines and Bank policies and procedures
- Review and respond to Verafin alerts with the intent of detecting, intercepting, mitigating or preventing fraud
- Constantly monitor customer and transactional records to identify unauthorized transactions and fraudulent accounts.
- Compose and issue alerts to appropriate departments, based on fraud trends and fraud
- Provides support and assistance relative to branch operational activities.
- Participates in operational and fraud training meetings. Attends seminars regarding banking industry activities
- Keeps informed of relative changes in Bank policies, procedure and products