Fraud Specialist
We are seeking a highly motivated and detail-oriented Fraud Specialist to join our bookkeeping team. In this role, you will be responsible for identifying, investigating, and mitigating fraudulent activity related to checks, credit/debit cards, and ACH transactions. This position plays a vital role in protecting the organization and its customers from financial loss by monitoring accounts, reviewing high-risk alerts, and resolving disputes in compliance with federal regulations such as Regulation E. This position offers an exciting opportunity to make a significant impact by protecting our organization from financial crimes and ensuring adherence to industry regulations.
Responsibilities & Duties
- Investigate and resolve potential fraud cases across multiple channels (check, card, ACH).
- Monitor high-risk activities, account alerts, and fraud detection systems to identify suspicious patterns.
- Process and manage FINBOA disputes, ensuring timely and accurate resolution.
- Review and handle Mitek check fraud alerts and follow up with appropriate parties.
- Serve as a backup approver for wire transfers.
- Manage fraud detection related to Apple Pay and other digital payment platforms.
- Generate and review CAMS Reports, Centerview Denial Reports, and other fraud-related data sources.
- Perform ATM/Visa balancing and support daily reconciliation tasks.
- Provide branch support and assist with overflow phone calls
- Review DDA exceptions and check exceptions over $950 for endorsement and legitimacy.
- Analyze ACH Cash Tab and Fraud Anomaly Detection activity
- Support bookkeeping operations and perform other duties as assigned.