Freelance Studio Operations Lead
Company And Culture
Complex is the definitive platform for global youth culture and music lifestyle, seamlessly integrating cutting-edge content, commerce and live experiences with unparalleled scale. Through innovative content, Complex tells stories of music, streetwear and style, sports, art and beyond. Its content engages in a dynamic conversation with the audience, reflecting and shaping the zeitgeist of convergence culture. A powerful media juggernaut paired with a curated marketplace, Complex is redefining the way fans interact with their favorite brands and artists and reshaping the future of digital culture and commerce.
What You'll Do
- Live Camera Switching: Execute seamless multi-camera switching and scene transitions using Blackmagic ATEM hardware.
- Asset & Graphics Management: Trigger and manage on-screen digital assets, live GFX, and video roll-ins dynamically during broadcasts.
- Graphics Editing: Design, edit, and implement customized broadcast graphics, including lower thirds and framing mortises.
- Stream Health & Quality Control: Actively monitor live stream health, ensuring optimal audio/video quality, stable connectivity, and immediate troubleshooting of technical issues.
- Remote Guest Integration: Manage remote caller feeds and high-quality audio/video capturing using platforms like VDO.Ninja and Riverside.fm.
- Broadcast Software Operation: Operate and configure encoding and multi-streaming software, specifically utilizing OBS and Restream to distribute live feeds across platforms.
- Camera Operation & Production Support:
- Serve as principal camera operator for in-studio shoots (single or multi-cam), ensuring professional framing, focus, and movement.
- Assist in creative planning for shoots, offering input on camera angles, lighting, and visual style.
- Work closely with directors, producers, and talent during live and recorded sessions to deliver consistent, high-quality visuals.
- Technical Setup & Maintenance:
- Set up and break down video, lighting, and audio gear for each shoot.
- Monitor live feeds and camera outputs for color balance, exposure, and composition.
- Conduct routine inspections and preventative maintenance of gear.
Identify and resolve technical issues quickly to avoid production delays.
- Team Collaboration:
- Liaise with post-production teams to ensure footage is correctly labeled, stored, and handed off.
- Assist in onboarding freelancers or crew and train them on studio equipment and protocols.
- Collaborate with creative teams to meet brand and storytelling goals through high-quality visuals.
Who You Are
- Proficiency in camera switching using professional camera switchers such as BlackMagic ATEM series
- Deep understanding of video signal flow including 3G & 12G protocols, routing, troubleshooting and calibration
- Basic camera tech knowledge with a good sense of new tech emerging in the camera industry
- Deep understanding of streaming work flows, Launching GFX, Lower 3rds, flying assets, and recording while live streaming
- Experience with software such as Blackmagic ATEM Software Control, Ninja.vdo, restream, Riverside.fm
- Experience with RED, Sony, Canon and Blackmagic video cameras and lensing (Sony & Canon)