Freight Dispatcher

Dispatcher Will Be Responsible For:

• Plan, coordinate, and dispatch loads for flatbed, step deck, and specialized trailers (RGN, double drop, etc.)
• Secure profitable freight using load boards and broker relationships such as DAT Load Board and Truckstop
• Negotiate freight rates with brokers and shippers to maximize truck revenue and minimize deadhead miles
• Coordinate oversize and overweight (heavy haul) shipments, including permits, routing, and escort requirements
• Schedule pickups and deliveries while ensuring compliance with customer timelines and driver Hours of Service
• Communicate daily with drivers to track location, resolve issues, and provide routing instructions
• Ensure proper equipment assignment based on freight dimensions, weight, and securement requirements
• Monitor load progress and proactively resolve delays, breakdowns, or scheduling conflicts
• Coordinate permit loads across multiple states, including pilot cars and route restrictions
• Maintain accurate load records and updates in the company’s Transportation Management System (TMS)
• Build and maintain relationships with brokers, shippers, and customers
• Provide drivers with load details, including pickup instructions, securement requirements, and delivery procedures
• Ensure compliance with safety and regulatory standards, including Federal Motor Carrier Safety Administration regulations
• Plan backhauls and reload opportunities to reduce empty miles and increase efficiency
• Resolve billing issues and confirm rate confirmations before dispatching loads
• Other duties as assigned

Skills and previous experience desired:

• Dispatch experience preferred but not required
• High school diploma or GED required
• Experience in the transportation industry
• Strong written and oral communication skills
• Ability to manage multiple tasks simultaneously
• Ability to work independently
• Possesses drive and initiative
• Strong attention to detail
• Contribute to a positive work environment

Industry Leading Benefits for Employees:

• Compensation Plan with Incentive Bonus Program
• 401(K) with employer match
• Holiday Pay (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas)
• PTO (paid time off)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance ($20k coverage fully paid by employer)
• Voluntary Life Insurance
• Short Term Disability
• Long Term Disability
• Accident Insurance
• Hospital Indemnity Insurance
• Critical Illness Insurance
• Flex Spending Account (FSA)
• HRA