Freight IT System Manager (Singaporean only, Experience in Freight Forwarding Systems, up to $8000) #IRT

We are hiring and the details of this position are:

Job title: Freight IT System Manager (Singaporean only, Experience in Freight Forwarding Systems, up to $8000)

The Freight Technology Product Deputy Manager (Information Technology) owns the end-to-end product lifecycle of freight technology platforms, including Freight Forwarding Systems, Transportation Management Systems (TMS), Freight Billing Systems, Customer Portals, Track & Trace solutions, Customs Integration platforms, Analytics Dashboards, API ecosystems, and AI-driven automation capabilities.

He/she supports on freight forwarding, transportation, and logistics operations across the organization. He/she serves as the bridge between business operations, technology teams, and external partners to deliver digital solutions that improve operational efficiency, shipment visibility, customer experience, data-driven decision making, and business growth.

Freight System Architecture & Roadmap

• Design and maintain comprehensive system architecture diagrams for the freight ecosystem
• Define the technical roadmap, aligning engineering initiatives with long-term business goals like scalability and digital transformation.

Freight Operations Digitalization & Automation

• Translate business requirements into comprehensive system narratives and technical design specifications
• Provide developers and vendors with detailed blueprints, including database schema designs (tables, columns, data types), UI/UX mockups, mapping logic, validation/error-handling rules, and audit logging frameworks

Data Analytics, AI & Automation Engineering

• Design, build, and maintain Power BI dashboards and automated reports to provide logistics stakeholders with real-time visibility into freight performance, operational bottlenecks, and financial KPIs.
• Manage the end-to-end AI lifecycle, including the independent design, build, and production deployment of intelligent agents to automate manual freight processes.

Systems Integration & Technology Ecosystem Management

• Oversee integration with 3rd-party logistics platforms, ERP systems (e.g., SAP), and freight vendors, managing technical relationships and SLAs.
• Define and track critical technical and business KPIs (e.g., system uptime, API response times).
• Conduct post-implementation audits to measure operational improvements

Stakeholder & Business Partnership Management

• Use data-driven scoring systems (e.g., RICE or WSJF) to prioritize the team's workload and balance new features against maintenance, security, and stability requirements.
• Bridge the gap between freight operations and engineering by deconstructing complex needs (e.g., customs compliance, real-time tracking) into actionable user stories and technical specs
• Undertake assigned projects or duties as directed by Management.

Job Requirements

• Background in Supply Chain, Logistics, freight operations environment or as a software developer/data engineer environments is an advantage
• Comfortable operating in a fast-paced environment and like to hands-on experimentation of emerging technology
• Ability to lead technical transitions, including staff training, system migrations, and "go-live" support projects.
• Able to execute RFP/RFI processes for selecting vendors, focusing on technical flexibility and long-term supportability.
• High level of expertise in Jira/Confluence for managing backlogs and cross-team dependencies.
• Strong analytical, problem-solving, and digital skills, with interest in AI-driven logistics / supply chain.
• Strong communication and stakeholder-engagement abilities across internal and external partners.
• Strong organizational and problem-solving skills
• Detail-oriented with a proactive, hands-on approach.
• Ability to work independently and manage multiple priorities
• Ability to lead cross-functional coordination and continuous-improvement / change management projects.
• Strong attention to detail and organisational skills.

Professional Qualifications & Relevant Experience

• Bachelor’s degree in computer science, Engineering, IT, or a related field.
• 7–10 years in product management, with at least 3 years in a technical role within logistics or freight forwarding.
• Industry certifications such as PMP, CSPO, CSCP is an advantage.

Interested applicants please send your resume to rita@recruitexpress.com.sg and look for:

Rita Shi Tianhe

Recruit Express Pte Ltd

EA License No: 99C4599

EA Personnel Number: R26162019

We regret that only shortlisted candidates will be contacted.