(French) Customer Success Executive (m/f)
Type of position
Full-time position
Hybrid
Key languages
Fluent level of French
Advanced English
Sector
Customer Service / Sales
About our Client
This is an incredible opportunity for a relationship focused individual, with a great attitude and passion for service. The ideal candidate loves talking to people, is at ease communicating in English & French.
You will be responsible for turning customers into passionate Brand Ambassadors for this pioneer company in the leisure industry!
The offer
- Communicate with customers and clients via phone, email, Skype and chat
- Maintain partnerships and use every upselling opportunity wisely!
- Provide knowledgeable answers to questions about product, pricing and availability
- Record specific details & ensure actions taken on each and every case
- Work with internal departments to meet customers' needs
- Data entry in various platforms
- Upselling and cross-selling techniques
- Ensure all clients are aware of the company's innovations
- Being an ambassador for the company
Requirements
- Excellent communication skills, verbal and written in English and French
- Stress-resilience, flexible approach to people
- Ability to multi-task, organize, and prioritize work
- Experience in Customer Service or Sales will be valued!
Benefits
- Competitive Salary
- Monthly meal allowance
- Monthly performance bonuses
- Healthcare benefits
- Be a part of a unique, energetic and dynamic team where you will find plenty of growth opportunities!
The Process
- Submit your application and don't forget to send an updated CV
- Get a call by our Recruitment Specialist
- Start your interview process
- Get selected
- Start your journey!