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French Customer Support Representative - Porto | No Experience Needed

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Parlez-vous français? Turn your communication skills into a career with Bouygues Telecom in Porto! Join our team in one of Europe's most vibrant coastal cities as a French-speaking Customer Support Specialist. No previous experience is required—we provide all the training you need to succeed!

Role Overview

  • Position: Customer Support Representative (Bouygues Telecom)
  • Location: Porto, Portugal (On-site; candidates must reside within 30km)
  • Start Date: June 25, 2026
  • Schedule: Monday to Saturday, rotating shifts between 7:00 AM and 7:00 PM

Compensation & Benefits

  • Base Salary: Approx. €1,383 gross per month
  • Meal Allowance: €9 per workday
  • Performance Bonus: €100 per month for the first 3 months, then performance-based
  • Transit Allowance: Transportation reimbursement up to €40 per month
  • Health Care: Private Medical Insurance provided after 4 months of employment

Key Responsibilities

  • Answer incoming calls and welcome Bouygues Telecom customers warmly.
  • Assist customers across various channels with subscription inquiries, billing, and technical troubleshooting.
  • Offer personalized solutions on every call while embracing and sharing the Bouygues Telecom culture daily.

Requirements

  • Native-level or C2 proficiency in French.
  • Reside within 30km of Porto, Portugal (Please note: relocation support is not provided).
  • No prior experience required.

Recruitment Process The application process includes skill tests followed by an interview with the Hiring Manager.

Ready to start your journey in Porto? Apply today!

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