French-Speaking Customer Expert – Customer Support, Technical Support & Sales

French-Speaking Customer Expert – Customer Support, Technical Support & Sales

Location: Athens, Greece
Language: French (C1/native)
English: B2 preferred; B1 accepted for selected teams
Work model: On-site, hybrid or remote, depending on the project
Salary: €1,045.72 gross/month

We are hiring French-speaking professionals for customer support opportunities with international teams in Greece.

Available project areas:

• Telecommunications and technical support.
• Customer service, billing and order assistance.
• Payment services and cardholder support.
• Sales, upselling and contract renewals.

Salary progression and benefits:

• Salary increases to €1,100 gross/month after 12 months.
• Salary increases to €1,150 gross/month after 3 years.
• Monthly productivity bonus up to €240, depending on targets and project.
• Quarterly sales bonus up to €900 gross for selected sales teams.
• Transportation bonus up to €100/month for on-site roles.
• Relocation support for selected remote/abroad positions.
• Return flight ticket every 6 months for selected remote teams.

Requirements:

• Native-level or C1 French.
• English B2 (B1 for selected teams).
• Good communication and computer skills.
• Previous customer service, technical support or sales experience is an advantage.
• Some payment-services teams require at least 2 years of call-centre experience.

Working schedule:

• Monday to Friday, with occasional weekend shifts.
• Fixed day shifts or rotational shifts.
• Some teams operate 24/7, including night shifts.

Training: 2 weeks of customer care and an additional 1–2 weeks of sales training, depending on the project.

Interested candidates can share their updated CV at monica.juneja@cbtalents.org.