French-Speaking Technical Support Advisor – Telecommunications
Description
French-Speaking Technical Support Advisor – Telecommunications | Greece
About the role
An international customer support project in Greece is looking for French-speaking advisors to assist customers with telecommunications services. You will be the first point of contact for questions about internet, TV, mobile services, billing and orders. The team is looking for people who communicate clearly, enjoy solving problems and can explain technical information in an accessible way.
Key responsibilities
Handle customer calls and emails in French.
Help troubleshoot connectivity, roaming, internet, TV and mobile issues.
Answer questions about invoices, payments and order status.
Document inquiries and ensure customers receive clear next steps.
Requirements
C1 or native-level French.
B2 English for training and internal support; some teams may accept B1.
Strong customer communication and troubleshooting skills.
Good computer literacy and familiarity with mobile devices or telecom services.
A valid residence permit and legal authorisation to work in Greece are required.
Work conditions
On-site, hybrid or remote availability depends on the specific team.
Athens is the location for on-site openings.
Working hours may be fixed daytime or rotating, with occasional weekends; some 24/7 teams include night shifts.
Contract length is 8 or 12 months, depending on the project.
Interested in this opportunity? Send your CV to alima.zharmukhamed@cbtalents.org
Cross Border Talents