French Technical Support Advisor - Barcelona

Reference: WESP

*You need an EU passport to apply*

We offer

• Performance bonuses
• Paid training and education
• Relocation package (flight ticket and one month accommodation)
• Discount on gym membership
• Potentially Spanish lessons
• Development opportunities (get promoted within the company)
• Public health insurance
• Social activities: strolling around the city, hiking, team building, BBQ, etc

The job

As a Technical Customer Support, you will primarily take inbound calls and emails, and live chat with customers. Your daily work will include tasks like these:

• Maintaining relationships with clients through phone communication
• Providing clients with product knowledge
• Effectively managing all incoming incidents, such as calls and emails
• Collecting information from clients and resolving technical issues

Your qualifications

💭 You speak French at a native level and you are fluent in English (B2).

🎓 Experience in customer and IT support is a plus.

💻 You have a good understanding and level of computer handling skills.

💪🏻 Excellent problem solving skills with the capability of research and identification of the right information.

🥇 You have strong communication and negotiation skills and you are service-oriented, professional, and thorough.

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help answering any question you may have!