Front Counter cum Admin Support (Chinatown)

Looking for a service-oriented Executive to provide frontline customer service and administrative support in a professional environment.

Key Responsibilities:

• Attend to customer enquiries and provide accurate information
• Receive, verify and process documents and applications
• Provide assistance and support to customers in a professional manner
• Handle feedback and challenging situations with tact and professionalism
• Support administrative and service improvement initiatives
• Perform other duties as assigned

Requirements:

• Customer service, hospitality, administrative or other people-facing experience is an advantage
• Good communication and interpersonal skills
• Proficient in MS Office (Word, Excel and PowerPoint)
• Pleasant service attitude and able to handle difficult situations professionally
• Meticulous, organised and able to multitask
• Able to work independently and as part of a team
• Ability to converse in additional languages such as Malay, Tamil or Mandarin is an advantage

Duration/Working hours:

1 year contract (Immediate)

42 hours per week

** We regret to inform only shortlisted candidates will be notified.