Front Desk Admin (Harrisburg)

General Duties and Responsibilities

• Greet and register incoming patients for their upcoming appointment.
• Verify demographic and insurance information is current and active.
• Maintain the waiting area, keeping it clean and refreshments well stocked.
• Answer incoming calls and address any scheduling needs.
• Prepare charts and intake material for clinical staff documentation.
• Maintain patient chart material and documents.
• Faxing and mailing necessary documents for clinical staff and patients as needed.
• Manage the flow of all incoming traffic and direct accordingly.
• Coordinate with HR and clinical staff to ensure compliance and efficiency with current policies.
• Delegate clerical duties within the administrative staff to maximize productivity.
• Manage emails, letters, packages, phone calls and other forms of correspondence throughout the office.
• Track and maintain inventory for office supplies and refreshment counter.
• Assist medical staff with any administrative tasks.
• Schedule educational dinners and lunches for provider continuing drug education.
• Additional responsibilities as assigned.