Front Desk Admin Support

Gassen Company (www.gassen.com) is looking for an energetic, customer-service oriented person to join our teamQ

Overview Of the Position

• Provide effective customer service to clients
• Provide administrative support to other areas of the company

Role and Responsibilities

• Stationed at the front desk, you will be the first person to greet visitors to our office!
• Provide friendly and efficient customer service via inbound calls, email and live chat
• Enter accurate notes from calls into database
• Maintain customer account information
• Administrative duties to assist our property managers, including creating letters, coordinating mailings, copying, and scanning documents
• Assist in other areas of the department as needed
• Attend at least two monthly association meetings
• Open and distribute mail daily
• Attend evening board meetings for check in or taking meeting minutes when needed

Qualifications/Skills

• Strong verbal and written communication skills and the ability to work effectively with a wide range of diverse constituencies
• Customer service focus with the ability to multi-task
• Skilled in organizing resources and establishing priorities.
• Ability to develop and maintain personal recordkeeping systems and procedures.
• Must be able to type 25 WPM

Education Requirements

• High school degree or equivalent
• The position requires the ability to read and write English fluently, and the ability to accurately perform intermediate mathematical functions
• Ability to utilize Microsoft Office software functions and property management software.

Preferred Skills

Previous experience in customer service is preferred but not required.

. Additional Notes

• This is a full time (40 hours per week) non-exempt position.
• Work will need to be performed at the Gassen office
• In addition to offering a friendly, family-oriented culture, we also offer the following benefits:

· Medical

· Dental

· 401(k) plan with employer match

· Paid Time Off

· Relaxed dress code

• · Convenient Eden Prairie location, near shopping and restaurants

We work hard and have fun too, and were recognized as a Star Tribune Top Workplace for six years in a row! We are selective about who we hire, so if you believe you have the background, experience and attitude to fit into our team, we’d love to hear from you!