Front Desk Agent

Company description

Tamayyaz is a nationalization development program that enables Saudi talents to acquire the skills and knowledge needed for various professions in the hospitality field within a specific time frame. The program combines classroom learning with on-the-job training.

Job description

First impressions are everything! As a reception agent, you will take care of guests from the moment they arrive through to their departure, ensuring they have a memorable experience with us.

Responsibilities and duties

• Greet guests, check them in, respond to requests, and settle accounts while providing exceptional service.
• Take the initiative to add a personalized experience.
• Promote the hotel facilities and look for opportunities to enhance guests’ stays through upselling.

Qualifications

• The Tamayyaz program is for Saudi nationals only.
• Open to candidates with little to no work experience, including fresh graduates and those with up to six months of relevant work experience.
• Basic English skills are required.
• A strong passion for the hospitality field.
• Excellent interpersonal and communication skills.
• A team player who contributes to and proactively assists coworkers.
• Ability to work a flexible roster depending on departmental needs.
• Ability to focus on guest needs while remaining calm and courteous.

Additional information

Our commitment to diversity and inclusion

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.