Front Desk Agent

Amrit Ocean Resort is seeking a friendly, professional, and detail-oriented Front Desk Agent to join our team full-time. If you thrive in a luxury hospitality environment and love creating memorable guest experiences, we want to hear from you!

What You’ll Do:

• Greet guests with warmth and professionalism, ensuring a seamless check-in/check-out experience
• Handle guest inquiries and resolve issues efficiently and courteously
• Manage room reservations, payments, and guest accounts using our property management system
• Communicate effectively with housekeeping, concierge, and other departments to ensure guest satisfaction
• Provide information about resort amenities, local attractions, and services

What We’re Looking For:

• Previous front desk or customer service experience preferred (hospitality experience a plus)
• Strong communication and interpersonal skills
• Tech-savvy with the ability to learn new systems quickly
• Availability to work flexible shifts, including weekends and holidays
• A positive attitude and passion for guest service