Front Desk Agent
Don't miss this incredible opportunity to join our Exploria Resorts team and create lasting memories for our guests. If you are passionate, customer service-oriented, and dedicated, we invite you to apply today. Your journey to a fulfilling career in hospitality starts here!
What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, room rate discounts, growth opportunities, and more!
Front Desk Agent
Full-Time
$16.00/Hour
3 pm-11 pm, Weekends and Holidays are Required.
Location: 17805 US-192 Clermont, FL 34714
Job Summary:
The Front Desk Agent is responsible for ensuring every guest has an enjoyable experience at the resort. A few of the main duties of a front desk agent are greeting guests at the front desk, answering questions, recommending activities and restaurants to guests, and answering any phone calls.
Responsibilities and Duties:
- Responds professionally and courteously to arriving, departing, in-house guests and potential guests
- Checks guests in/out
- Provides outstanding customer service to all guest
- Respond to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns
All other duties assigned by management